Legal

Privacy Policy

Last updated: 13 September 2026

Who we are

North Wind Agency ("we", "us", "our") is a web design and development studio serving businesses in the United Kingdom and internationally. This policy explains how we handle personal data collected through this website.

Information we collect

When you submit our project enquiry form, we collect the details you provide: your name, company, email address, phone number, current website, project type, budget, timeline and project description. We also collect basic technical data (such as browser and device information) through analytics tools where you have consented to cookies.

How we use your information

We use the information you submit to respond to your enquiry, prepare quotes and proposals, deliver our services and, where relevant, improve this website. We do not sell your personal data to third parties.

Cookies

We use essential cookies to operate this site and optional analytics cookies to understand how it is used. You can manage your preferences at any time, see our Cookie Policy for details.

Data retention

We retain enquiry data for as long as reasonably necessary to respond to your request and maintain business records, after which it is deleted or anonymised.

Your rights

You can ask us to access, correct or delete the personal data we hold about you at any time by contacting us at hello@northwindagency.com.

Contact

If you have any questions about this policy, please contact us at hello@northwindagency.com.